Hulu Charged Me Twice! Understanding Double Billing and How to Get Your Money Back

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Hulu Charged Me Twice! Understanding Double Billing and How to Get Your Money Back

You wake up, check your bank balance — and there it is.
Two Hulu charges. Same day. Same amount. No explanation.

It’s enough to make anyone frustrated (and a little anxious). Don’t worry — this happens more often than you think, and it’s usually not your fault. Let’s calmly walk through what’s going on and how you can get your money back 💳✨

🧩 1. The Truth: You Might Have Two Hulu Accounts

This is the most common reason behind Hulu double charges.
You might have:

  • Signed up once through Hulu.com

  • And again through Apple, Roku, or Amazon

Each platform bills separately, so both show up on your card.

🟢 Fix:
Search your email inbox for “Welcome to Hulu” or “Your Hulu Receipt.”
If you see two different email addresses, you’ve got two accounts.
👉 Cancel one at Hulu Account Page or via your Apple/Roku subscriptions.

🧾 2. You Changed Plans or Upgraded Mid-Cycle

Did you recently switch from Hulu Basic to Hulu (No Ads) or add a Live TV plan?
That can trigger a prorated charge — it looks like a double bill, but part of it is just a plan adjustment.

🟢 Fix:
Check your Billing History inside your Hulu account. If one charge says “Plan Change,” it’s not duplicate — it’s an adjustment.

🔁 3. An Old Account Is Still Active

Sometimes, users create a second account by mistake — maybe using a different email, Apple ID, or device login.
If that old account is still active, Hulu will happily keep billing both.

🟢 Fix:

  • Go to help.hulu.com

  • Choose Billing Issue > Duplicate Account

  • Chat with support — they’ll find both accounts and issue a refund if eligible.

🍏 4. Apple or Roku Is Billing You Separately

If you subscribed through Apple TV, Roku, or Amazon, the charge may not say “Hulu.” It might appear as:

  • Apple.com/bill

  • Roku for Hulu

  • Amazon Digital Services

You might cancel on Hulu.com but forget to cancel on the external billing platform — leading to ongoing charges.

🟢 Fix:

  • Apple Users: Go to Settings > Your Name > Subscriptions

  • Roku Users: Visit my.roku.com > Manage Subscriptions

  • Amazon Users: Visit Your Memberships & Subscriptions

Cancel any duplicate Hulu plan listed there.

💰 5. Hulu Pre-Authorized Payment Hold

Sometimes, you’ll see a temporary duplicate charge when Hulu verifies your card. It’s not an actual payment — just a bank hold.

🟢 Fix:
Wait 3–5 business days — the extra amount will disappear automatically.
If it doesn’t, contact your bank to release the hold.

🧍‍♀️ 6. Family Members or Roommates Subscribed Separately

It’s surprisingly easy for multiple people in the same house to accidentally create separate Hulu accounts, especially if they each log in with a different email or platform.

🟢 Fix:
Talk to everyone who shares your Wi-Fi or Apple ID. You might find a hidden second account linked to your card.

📞 7. Still Charged Twice After Cancellation?

If you’ve already canceled but still see two charges, it’s time to contact Hulu directly.

🟢 Contact Hulu Support:

They can trace every charge and issue refunds for duplicate payments.



❤️ Final Words:

It’s normal to feel annoyed when you get charged twice for a service you barely use. But don’t panic — most double charges happen by accident and are easy to fix once you know where to look.

Take a breath, follow the steps above, and you’ll have your money back (and peace of mind) in no time 💚

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